Common Excuses

Small Business: Challenges & Excuses
Spot ‘Em. Fix ‘Em. Keep More After the Bills.

For owner-operators, trades, and small professional practices. No jargon. Simple fixes you can ship this week.

COMMUNICATION Leaks

  • Missed calls → no reply
  • Slow answers to customers
  • Teams out of the loop
See fixes

ORGANIZATION Chaos

  • Sticky notes everywhere
  • Deadlines “somewhere”
  • Info in 5 different places
See fixes

PROCESS Do-Overs

  • Re-typing the same data
  • Wrong files, wrong names
  • Steps skipped under rush
See fixes

DISCIPLINE Inconsistent

  • “We wing it” culture
  • Simple written steps missing
  • No weekly check-in
See fixes

PEOPLE Overloaded

  • Too many hats
  • “Teach yourself” training
  • Good folks burning out
See fixes

CASH Tight

  • Late invoices
  • Chasing paperwork
  • Money left on the table
See fixes
Pain
Simple Fix
Common Excuse

Top Excuses (Heard Everywhere)

“We’re too busy.” → Try a 30-minute mini-fix, not a big project.
“We’re too small.” → Start with one phone or one form.
“Too complicated.” → You click. It runs. That’s the point.
“Don’t trust it.” → Test for a week. Keep it only if it helps.
“No time to learn.” → Set it up once; it saves time every day.
Open the Excuse Playbook

Simple Fixes (Start Here)

Missed call → instant text-back with “Tap to call me now.”
Link to Guide
Estimate sent → auto nudge at 24/72 hours.
Link to Guide
New job → checklist + due dates everyone can see.
Link to Guide
Form → auto docs + e-sign (no re-typing).
Link to Guide
Daily “trouble list” (late tasks, parts not ordered, invoices not sent).
Link to Guide

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